The Group's sustainability strategy focuses on making a difference to the environment, its people and its communities.
Across an extended period, Moonpig Group has contributed to society through its core purpose, which is to create better, more personal, connections between people that care about each other, and through its support for charities. We have built on these strong foundations during the past two years through ongoing delivery against the Group’s sustainability strategy.
The Group’s sustainability strategy commits it to eight long-term goals focused on the environment, its people and its communities. We focus on six of the United Nations’ seventeen Sustainable Development Goals that we consider most relevant to the business:
Throughout FY24 the Group’s key areas of sustainability focus have been:
- Continued delivery against our eight sustainability goals.
We have maintained focus on the environment, our people and the communities in which we operate. For a detailed FY24 review of our delivery against these goals and next steps for FY25, please see our FY24 Annual Report and Accounts (page 24) or our Sustainability Report (page 2).
- Reviewing our sustainability risks and risk management framework
In FY24, after an exercise by the Sustainability Working Group, the Group integrated sustainability into its risk management framework and established its first sustainability risk register, approved by the Board in March 2024.
- Supporting the communities we serve
In FY24, Moonpig partnered with the Campaign Against Living Miserably (“CALM”), a suicide prevention charity, to launch a unique range of greeting cards designed to make reaching out to loved ones easier during difficult times.
The card collection, which was designed in collaboration with CALM, features a variety of messages, from humorous to heartfelt. It aims to encourage open conversations and reconnect friends and family, reflecting the urgent need to address the issue of suicide, which claims around 125 lives weekly in the UK. This aligns closely with Moonpig Group’s purpose, which is to create better, more personal, connections between people that care about each other.
- Strengthening external benchmarking.
Several independent agencies rate our sustainability performance throughout the year including MSCI, Sustainalytics and ISS ESG, and we engage on a regular basis to ensure the accuracy of their monitoring. We are also a participant of the FTSE4Good Index Series, designed to measure the performance of companies demonstrating specific Environmental, Social and Governance practices and participate voluntarily in the Carbon Disclosure Project (“CDP”), a not-for-profit charity that runs a global disclosure system for investors, companies, states and public authorities. We were pleased to see our CDP score for 2023 improve year-on-year from D to B, which is the third highest of the eight CDP scoring bands. Our latest ESG ratings by each of the above named providers can be found in the link below:
- Delivering on our climate transition plan.
As part of its commitment to achieving its climate-related targets, the Group put in place a climate transition plan in April 2023. This focuses on four pathways: sustainably sourced cards and gifts, low carbon delivery, low carbon manufacturing and fulfilment, and more accurate emissions data measurement. For full details, please see page 39 of our 2024 Annual Report and Accounts or page 20 of our Sustainability Report.